Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions govern your use of the ace57 platform, including all games, betting services, promotions, and related features offered on this website. By registering an account, making a deposit, or placing a wager on ace57, you confirm that you have read, understood, and agreed to these Terms in full.

ace57 reserves the right to amend, update, or modify these Terms at any time. Continued use of the platform after any such changes shall constitute your consent to the revised Terms. We encourage all users to review this page periodically for the latest updates.

2. Eligibility and Account Registration

To open and use an ace57 account, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. ace57 strictly enforces a 21+ only policy and does not permit underage gambling in any form.
• You must be a resident of Bangladesh or otherwise permitted to access online gaming services under the laws applicable to you.
• You must provide accurate, complete, and current personal information during registration. Providing false identity information is grounds for immediate account closure.
• You must not already hold an existing ace57 account. Only one account per person, household, device, and IP address is permitted.

3. Deposits, Withdrawals, and Payment Methods

ace57 supports a range of local and international payment options tailored for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.

3.1 Accepted Payment Methods

ace57 accepts deposits and processes withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved payment partners. Visa and Mastercard may also be accepted subject to availability. All methods are subject to applicable minimum and maximum transaction limits as displayed at the time of transaction.

3.2 Withdrawal Conditions

Withdrawal requests are subject to identity verification and, where applicable, wagering requirement completion. The following general conditions apply:

• Withdrawals will only be processed to a payment method that has been previously used for a deposit, or a verified method registered under the same account holder name.
• ace57 processes withdrawal requests within the timeframes displayed on the platform. Processing times may vary depending on the payment provider and verification status.
• ace57 reserves the right to request additional documentation to verify the source of funds before processing any withdrawal above designated thresholds.

4. Bonuses and Promotional Offers

ace57 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each individual offer, which supersede these general Terms where they conflict.

4.1 Welcome Bonus

New players who successfully register and make their first qualifying deposit on ace57 may be eligible for a welcome bonus. The applicable rollover and wagering requirement for any welcome bonus will be clearly stated at the time of offer. Players must meet the full wagering requirement before any bonus-derived winnings can be withdrawn.

4.2 General Bonus Conditions

The following general conditions apply to all bonuses and promotional offers on ace57 unless specific offer terms state otherwise:

• Bonuses are non-transferable and may not be exchanged for cash except as permitted by the specific offer terms.
• ace57 reserves the right to withdraw, cancel, or modify any promotional offer at any time without prior notice if there is evidence of misuse, technical error, or fraudulent activity.
• Only one bonus claim per promotion is permitted per player, household, device, and IP address unless the specific promotion terms explicitly allow otherwise.

5. Prohibited Activities and Fair Play

ace57 is committed to maintaining a fair, transparent, and secure gaming environment for all players. The following activities are strictly prohibited on the platform and may result in account suspension, forfeiture of funds, and permanent exclusion:

• Collusion, match-fixing, or any form of coordinated cheating with other players or third parties.
• Use of automated software, bots, scripts, or any technical exploit to gain an unfair advantage over other players or the platform.
• Opening multiple accounts for the purpose of abusing promotional offers or circumventing self-exclusion or responsible gaming measures.
• Any activity that constitutes money laundering, fraud, or the use of funds obtained through illegal means.

6. Intellectual Property

All content on the ace57 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game content, and software, is the exclusive property of ace57 or its content licensors and is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal and recreational purposes.

You may not copy, reproduce, distribute, transmit, display, sell, or otherwise exploit any part of the ace57 platform or its content for any commercial purpose without the prior written consent of ace57.

7. Limitation of Liability

To the fullest extent permitted by applicable law, ace57 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the platform, including but not limited to loss of data, loss of profits, or business interruption. This includes, without limitation:

• Any technical errors, server outages, or interruptions to game availability that result in loss of placed bets or game session data.
• Losses resulting from your decision to participate in any game or betting market, including outcomes influenced by chance or random number generation.
• Unauthorized access to your account resulting from your failure to keep your login credentials confidential and secure.

8. Privacy and Data Protection

ace57 is committed to protecting the personal data of all registered users. The collection, storage, and use of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the ace57 platform, you consent to the processing of your personal data as described in the Privacy Policy.

All personal and financial data transmitted through ace57 is protected using SSL encryption and industry-standard security protocols. We do not share, sell, or rent your personal information to third parties without your explicit consent, except where required by law or to fulfil our anti-money-laundering and fraud-prevention obligations.

9. Responsible Gaming and Self-Exclusion

ace57 is dedicated to promoting responsible gaming and ensuring that our platform remains an enjoyable, safe experience for all players aged 21 and above. We provide tools including deposit limits, session time reminders, and self-exclusion options to help players maintain control over their gaming activity. If you believe gambling is negatively affecting your life or that of someone you know, we urge you to seek help immediately and to use the self-exclusion tools available in your account settings.

For further information, please visit our Responsible Gaming page. All responsible gaming provisions are detailed there and are to be read as part of these Terms and Conditions.

10. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising out of or in connection with your use of the ace57 platform shall first be submitted to our customer support team for resolution. ace57 is committed to resolving disputes fairly, promptly, and transparently. If a dispute cannot be resolved informally, the matter may be referred to a neutral arbitration process. By continuing to use the platform, you agree that any such dispute will be handled on an individual basis and not as part of a class action or group proceeding.